Shipping & Return Policy

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Repairs & Replacements

We carefully inspect our pieces for defects prior to shipment. In the unlikely event that something should require repair or replacement within the first six months of purchase, we will gladly repair or replace the piece free of charge provided the piece has not been subject to abnormal wear or abuse. We reserve the right to determine normal wear and usage. After six months we will gladly repair any piece for a small fee pending material availability.

Should you lose an earring, we may be able to replace the earring at half price. Please contact us for repair and replacement inquiries.

Custom Orders

If you don't see what you're looking for or need a slight adjustment, don't hesitate to ask. Additional quanitites, colors and metals may be available upon request. We can work with you to create custom pieces for yourself and your bridal party. Color samples are available - just ask!

Please note that custom orders are non-refundable.

 

Payment

Petite Margaux accepts:

  • Visa (credit and debit cards)
  • MasterCard (credit and debit cards)
  • American Express
  • Discover (US merchants only)
  • Apple Pay

We apologize, but at this time we do not accept PayPal. If you would like to pay with PayPal, please visit us on Etsy.

Security

Our payment processor, Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. 

Privacy Policy

Petite Margaux respects your privacy and will not sell or share personal information to anyone.