Shipping & Returns

Shipping

At this time, we are currently shipping only to the United States and Canada.  Domestic US First Class shipping is free. Expedited shipping is available at additional cost.

In-stock items will ship within 1-3 days. Shipment times on custom and size-adjusted items will vary depending on the availability of materials. 

Returns

We understand the challenges associated with online shopping and offer a 30-day return policy for in-stock merchandise. If for any reason you are not completely satisfied with your purchase, you may return qualified items within 30 days of the date of receipt (custom items and some size-adjusted items are non-returnable). Also note that items marked “Final Sale” are non-returnable.

Returned items must be:

• Unworn and in new condition
• In their original packaging
• Accompanied by a handwritten return authorization number

Please email us in advance for a return authorization number and return instructions. A return label will be provided to you and $4.95 will be deducted from your refund when it is issued. If you instead choose to exchange your item(s), the return shipping will be waived as a one-time courtesy.

Custom pieces are non-returnable. Pieces that have been shortened or lengthened may be refundable at our discretion. Please discuss returns with us prior to requesting adjustments to jewelry. Email us at info@petitemargaux.com

When in doubt, contact us first. We promptly return all emails.