What are Swarovski pearls and crystals?
A: Swarovski is an Austrian company established in 1895 that produces superior quality machine cut and polished crystal beads. The color range and quality of crystal is considered the finest in the world.
Swarovski pearls are simulated (faux) pearls with a crystal core and unique coating that results in a luminous, consistent finish. The pearls are weighted to resemble natural pearls and resist scratches and UV damage.
Are volume discounts available for bridesmaid's
A: Yes! We offer a 15% discount on (3) or more pieces purchased at the same time and a 20% discount when (5) or more pieces are purchased. Pieces can be mixed or matched for the discount. Contact us ahead of time for the promo code.
When will my order ship?
A: In stock items will ship within 3-5 days (typically sooner). Shipment times on custom items will vary depending on availability of materials. We recommend that you order as early as possible prior to your event to allow time for any sizing alterations or exchanges that may be needed.
Do you ship internationally?
A: Yes. We ship to Canada, Australia, New Zealand and the UK and keep our shipping charges as low as possible. Please inquire in advance for shipping charges as well as shipping to other countries not listed above.
Do you have samples for color matching?
A: Yes. We can certainly send pearl or crystal color samples to you. Many of our pieces can be custom made in a variety of colors. Just let us know what you're thinking and we can work with you.
Can you lengthen or shorten pieces?
A: Yes. It's best to try to work out potential size issues ahead of time, but we can make size adjustments as needed. Depending on the adjustment, there may be a small charge. You will be responsible for shipping charges if an item is sent back for adjustment. We will pick up the cost to send the item back to you. When returning items for adjustment, email ahead of time for a return instructions.
What is the best way to clean Petite Margaux
A: Occasionally wash your jewelry in warm water with a mild dish detergent. Silver jewelry is best maintained in a sealed airtight bag (like a ziplock). If needed, silver should be cleaned with a polishing cloth. Do not use abrasives, jewelry cleaning machines or jewelry polishes on Swarovski pearls or crystals. Do not expose jewelry to chlorine or sulphur. If you still have a question, please don't hesitate to email us.
What is your return and warranty policy?
Does your jewelry contain nickel?
A: Some of our pieces do have nickel in them to achieve certain finishes. If you have allergy concerns, please contact us directly and we can help you find hypoallergenic alternatives.